Smile Health Care has adopted the following policies and Procedures in compliance with Minnesota Department of Human Services (DHS) Standers. To protect the health, safety and integrity of our clients and employees, and to ensure the best possible care to our community.
Intensive Support Services:
1. Grievance Policy
2. Emergency Use of Manual Restraints (EUMR) Not Allowed Policy
3. Drug and Alcohol Prohibition Policy
4. Maltreatment of Minors Reporting and Internal Review Policy
5. Vulnerable Adults Maltreatment Reporting and Internal Review Policy
6. Service Termination Policy
7. Temporary Service Suspension Policy
8. Admission Criteria Policy
9. Data Privacy Policy
10. Home and Community-Based Services- Service Recipient Rights
11. Policy Receipt and Signature Page
12. Emergency Response, Reporting and Review Policy
13. Incident Response, Reporting and Review Policy
14. Safe Transportation Policy
15. Universal Precautions and Sanitary Practices Policy
Basic Support Services:
1. Grievance Policy
2. Emergency Use of Manual Restraints (EUMR) Not Allowed Policy
3. Drug and Alcohol Prohibition Policy
4. Maltreatment of Minors Reporting and Internal Review Policy
5. Vulnerable Adults Maltreatment Reporting and Internal Review Policy
6. Service Termination Policy.
7. Temporary Service Suspension Policy
8. Home and Community-Based Services- Service Recipient Rights
9. Policy Receipt and Signature Page
All of the above Policies and procedure available in English, Somali, Spanish & Arabic Languages. To request any of these policies and procedures, please fill the following fields: